SPONSORS
FREQUENTLY ASKED QUESTIONS
Where is the contract for the booth space?
The current exhibitor contract can be downloaded by clicking on the booth contract found under the Exhibitor tab. A non-refundable deposit of 50% must either be paid by credit card on the contract or follow the contract within 14 days by check or money order.
Which booths do you have available?
The current floor plan can be viewed under the Exhibitor tab. Purple booths are available; yellow have been sold; and green booths are reserved. Select the booth you are interested in and put your cursor on it. The booth number will pop up. You can then go back to the main exhibitor page and select “Purchase a Booth”. If you are a new exhibitor, you will need to register before you will be able to purchase your booth.
Early-bird booth rates are available until June 1, 2013. The rate is $21.75/s.f. for booths 100-399/s.f. and $20.75/s.f. for booths 400-1199/s.f.
After June 1, booth rates will increase to $22.50/s.f. for booths 100-399 sq. ft. or $21.75/s.f. for booths 400-1199 sq. ft.
What's included in my booth space?
Your booth rental includes carpet (new this year!), an 8' high blue, gold and white back wall drapery with 3' high blue side wall dividers, a standard 7"x 44" 2 line identification sign showing your company name and booth number, janitorial services for aisles, 5 (five) booth personnel badges per booth and unlimited free passes for your customers.
Are there any other budget considerations?
Electrical, lighting, rigging, compressed air, water, drain service, and Internet, if needed, through the Charlotte Convention Center. This is all available online at www.smartcity.com. Rental of furniture and labor shall be ordered through Brede Exposition Services. Order forms can be found on www.Brede.com.
Once you have registered for your booth space, you will be able to access the 21st Century Building Expo Exhibitor Services Center section found under the Exhibitor tab on the website. The Exhibitor Kit will be available online in May 2013. Remember, this is a right-to-work facility, so anything you can carry in, you are allowed to bring and not have to rent from the decorator.
Who is the Official Exhibitor Services Contractor?
Brede Exposition Services/Allied Division is the official service contractor for the 21CBEC. They are responsible for labor services, transportation, booth furnishings, floor coverings, signs, custom exhibits, cleaning and material handling.
What rules and regulations do I need to be aware of as an exhibitor at the 21CBEC?
The rules and regulations for exhibitors can be found under the Exhibitor tab on the main page. We follow current IAEE Exhibition Rules.
What is my move in date?
Move-in will begin at 8:00 a.m. on Tuesday, September 17. Booths of 600 square feet or more can begin move-in on Monday, September 16 after 3:00 p.m. until 6:00 p.m.
Can I set up my own booth?
Yes, full-time employees of the company are allowed to deliver items and set up their booth, provided they are not using any mechanical or motorized devices (forklifts). Hand trucks or dollies are allowed but you must bring your own. Brede Exposition services will control access to the docks in order to provide a safe and orderly move-in and move-out. PALLET JACKS ARE NOT ALLOWED. A spotting fee may be incurred if parking a vehicle in your booth.
If I don't plan to move out right after the floor closes, will my booth and its contents be secured for a while?
Do not leave anything of value in your booth at closing if you plan to leave for dinner and come back later after the rush. If you return in a couple of hours, move-out will be easily accomplished. Make sure that the Brede service desk is informed of when you plan to return to finish move-out and leave a contact number with them. All personal vehicles and truck drivers must be checked in by 9:00 p.m. Any freight left on the Expo floor after 11:00 p.m. Thursday night will be forced.
Does carpet come in my booth space?
Yes, carpet is included in your booth space in 2013.
How do I ship my booth and supplies in advance?
Brede will receive your shipment in advance at their local warehouse until August 30 (tentative). Shipments received after that date will be accessed a late fee, but no shipments will be accepted after September 6 at the warehouse. You may ship via the carrier of your choice. Ship prepaid as collect shipments will not be accepted. Materials shipped in advance should be sent to Brede Exposition Services and addressed exactly as shown in the example below:
Exhibiting Company and Booth Number
21st Century Building Expo
c/o Brede Exposition Services/Allied Division
c/o Yellow Freight
11010 Reames Rd
Charlotte, NC 28269
How do I ship directly to the exhibit site?
Do not ship directly to the Charlotte Convention Center prior to Monday, September 16, as they do not have the facilities for receiving or storing advance exhibit materials. Your shipment will be refused prior to that date. For Tuesday deliveries, you may ship directly to the convention center. The address is:
Exhibiting Company and Booth Number
21st Century Building Expo
c/o Brede Exposition Services/Allied Division
c/o Charlotte Convention Center
501 S. College St.
Charlotte, NC 28202
What are the deadlines for booth payments and cancellations?
A 50% nonrefundable deposit is required within 14 days of receiving your contract. If the deposit is not received within 14 days, the booth will not be held. All contracts received after July 1, 2013, require full payment within 14 days of receipt of contract. Any outstanding payments must be paid before August 1. Cancellations received prior to June 1 will be refunded less the 50% booth deposit. No refunds will be given for cancellations received after June 1, 2013.
Where do I find my Exhibitor Kit?
You may go to the Exhibitor Service Center under the Exhibitor tab online in May 2013. Accessibility is limited to those with your login information and password.
How do I order exhibitor badges?
Booth staff can be registered under the Attendee registration tab. Be sure to select "exhibitor" and the correct company. They will need to know the booth number to register. Exhibitor badges are limited to five (5) per 10x10 booth. Additional badges can be purchased for $5.00.
What is Lead Retrieval and what can it do for me?
Lead retrieval is an electronic scanning system that gives you profiles of customers who come to your booth and stores leads for future contact. It is recommended that you reserve your Lead Retrieval in advance. Forms can be found in the Exhibitor Service Center.
Can we have food or beverages in our booth?
We will be having Happy Hour on the Expo floor on Wednesday, September 18, from 4:00 p.m. until 6:00 p.m. It is highly recommended you have food in your booth, but all food and beverages must be purchased from the Charlotte Convention Center. Exhibitors planning to distribute food or beverage in their booth should make prior arrangements with Elizabeth Wehrheim in the Food Services Dept. at 704-339-6042.
Are balloons allowed in the exhibit hall?
No, according to Rule 7.26 #3 of the Charlotte Convention Center Rules and Regulations, "Under no circumstances are helium balloons or adhesive backed decals to be given away or permitted to be used in the Convention Center."
What are the rules for having a vehicle in my booth?
Vehicles that remain in the Expo hall as part of a display must have the battery disconnected. The gas cap must either be taped shut or have a lockable gas cap and contain no more than one-fourth (1/4) tank of gas. Please be aware a vehicle spotting fee may be charged by the decorator to help drive your car into your spot.
What are the "free Expo passes"?
The Expo Floor Only registration fee is $25. However, the free passes available through 21CBEC management are an excellent marketing tool for all exhibitors to take advantage of, and we encourage you to use this benefit to market your participation in the Expo. Send them to your sales force to hand deliver in the field; include them in newsletters, invoices or in a targeted mailer. These passes will be available soon at no charge to exhibitors, and there is no limit on the number you can request. Contact tgarrett@nchba.org or call 1-800-662-7129 to request free passes. Attendees without the free pass or special code will be charged for the Expo floor.
Free passes can be customized with your logo by request. We can also give exhibitors a special discount code to track registrations that come in through your marketing efforts.
What is the company listing and product category and how can I make sure my company has one?
You must provide your product category listing when you reserve your booth online. You are responsible for completing your profile online. The information provided to us, including name, website, contact information and category, will also be used in the Onsite Program Guide.
Do I have to submit proof of insurance to exhibit?
You must submit proof of insurance in order to exhibit at the 21CBEC. More information is found in the Rules and Regulations Section V, J.1. Workman's comp is applicable only as required by current law.
